How do I transfer my properties over?
That is easy, we help you fill in a cancellation form, we then deal directly with your existing company for you. We know that some landlords may feel a bit awkward cancelling their management so we manage the transfer from start to finish.
Can I transfer over a property that needs the tenant removed?
Yes absolutely, we would be more than happy to follow through with collection of arrears and termination of tenancy, where it may be required.
Do any of your property managers or company directors own rental properties?
Yes, many do and some have purchased while they have been working for us, by employing property investors we have a team that really understand how important it is to get more money into the landlords’ pockets.
I have investment properties in New Zealand but live overseas, how do I know my property is being looked after properly?
We send overseas investors photos at every 3 monthly inspection.
Who pays to advertise my property if it is need of new tenants?
We do, we place an advert on the trademe rental site, place signs on the property (if applicable) and contact our tenant database.
How do you select tenants for my property?
Our marketing techniques give us a wide array of tenants to choose from. Each tenant is required to fill in an application form this provides us details of their past letting history as well as identification. We undertake a number of checks on each tenant including a credit check when necessary, a reference check of past rental history and a check for prior tenancy tribunal history.
How much bond do you get from the tenants at the start of their tenancy?
4 weeks, we believe this is important.
How often can the rent be increased?
We check our properties by completing a market analysis every 6 months. We are able to increase the rent (if the market will allow) 12 months after starting a tenancy. We understand ensuring the rent is current is important for our owners so we take this very seriously.
What would happen if I decided I wanted to sell my property?
We would recommend you talk to your property manager prior to placing your property on the market. The property manager can assist you with arrangements with your tenants regarding access for open homes etc.
How often would you inspect my property?
We do our inspections every 3 months, we will also conduct an extra re-inspection if we believe the property is not up to a suitable standard.
